Frequently Asked Questions
Everything you may want to know about skumbuzo rituals, ingredients, orders and product care.
Which Skumbuzo ritual is right for me?
Glow is designed for skin that needs brightness, softness and nourishment. .
Heal is created with claming, gentle ingredients for skin that needs extra care.
Restore is made for dry, tired or depleted skin that needs deeper nourishment.
How do i use the Body Polish?
Apply a small amount to damp skin and massage gently in circular motions. rinse thoroughly,cleanse if desired and follow with your preferred Body Soap followed by Skumbuzo Body Butter.
We recommend using your Body Polish 1-3 times per week, depending on your skin and how it responds.
Can i use the Body Polish on my face?
Some of our finely textured Body Polish may be suitable for gentle facial use. As facial skin is more delicate, use very light pressure avoid the eye area and always patch test first. If irritation occurs, discontinue use.
How do i use the Whipped Body Butter?
Massage a small amount into clean skin, ideally while the skin is still slightly damp after bathing or showing. A little goes a long way, so start with a small amount add more if needed.
Why can the colour, scent or texture vary slightly?
Skumbuzo products are handcrafted in small batches using natural ingredients, botanical infusions and butters. Because natural ingredients can vary from batch to batch, slight differences in colour, scent and texture and completly normal and are part of what makes each product unique.
Do Skumbuzo products contain tallow?
Some Skumbuzo products contain carefully rendered halal, grass-fed tallow, while others are completely tallow-free. Please check the ingredient list on each individual product before purchasing.
Are your products suitable for sensitive skin?
Every person's skin is different. We carefully select our ingredients, however we still recomend performing a patch test before using any new product, especially if you have sensitive skin, allergies or known ingredient sensitivities.
How should i store my products?
Store your Skumbuzo products in a cool, dry place away from direct sunlight, heat and moisture. Always close lids securelyy after use and avoid introducing water into jars, as this may affect the quality and longevity of the product.
Do you ship across Australia?
Yes. Skumbuzo ships across Australia. Delivery times may vary depending on your location, and tracking information will be provided once your order has been dispatched.
What if my order arrives damaged or incorrect?
If your order arrives damaged, faulty or incorrect, please contcat us within 7 days of delivery so we can assist you.
Need assistance with an order or our polices?
For questions regarding an order, return or any of our policies, please contact us at info@skumbuzo.com
Email:
Phone:
0455 621 001
We aim to respond to all enquiries as soon as possible.
